If you’re in a leadership position at any level, the likelihood is that you’ve scratched your head and wondered why the people around you find it so difficult to just do the basic stuff. If this resonates then ponder these questions and see if it puts a different spin on things:1. If there was a gun to their head, could they do it?‍2. If they attempt to do what’s being asked, is it likely to be successful without difficulty?‍3. Is the task worth it to them?Often the answer to Question 1 is yes, which is where leader frustration comes in. Question 2 is where the frame of reference of the doer, and the leader are most different. For tasks that are easy in principle but difficult in practice, E.g. a junior staff member with a problem that needs to be solved by a different department, say IT, when that junior staffer has no positional power.  Question 3 is usually where the biggest issues lie, staff often do not think the task itself is valuable. These questions come from the great Albert Bandura's work on self-efficacy. It helps frame the situation in the mind of a leader, and whichever one of these is answered "no" provides focus to start unblocking the issue.